Hard Rock Social Casino Review 2023

Even those of you who have just casually browsed an online or social casino site in the US will have seen at least one mention of a bonus offer. Operators like BetRivers.net use their BetRivers.net casino bonus as means of incentivizing and attracting new customers ahead of the competition. Hard Rock social casino might not be a real money gambling site, but that doesn’t mean that there’s no welcome bonus available at all.

In fact, the opposite is true, as you can get a fairly sizable bonus of 200,000 Virtual Chips (VC) just for signing up. Best of all, you don't necessarily need a specific promo code like the Global Poker bonus code to activate your bonus. VC can be used to play all of the games on this social casino platform, but they do not have any real money value. Nor are you able to win any form of cash prize with this offer. This platform from Hard Rock is a social casino without a sweepstakes system - meaning that it is not classed as a gambling site.

The aim of the game on this platform is to play casino-style games for fun, and the welcome bonus can help you do that for free. When you are playing you can access rewards by earning Hearts Points. We’ll cover this in a bit more detail later on in this review article.

How to claim the offer

Claiming this bonus is extremely simple - all that you have to do is create your account, which literally takes seconds. You can either sign up manually by entering your email address and creating a password. Or, you can make it even easier by opening your account via Facebook in just a few clicks.

Social Casino Bonus

200,000 Virtual Coins

Welcome Bonus

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T&Cs apply, 21+

We never like to assume anything here at NewYorkxGambling.com, but we can imagine that most of you reading this are familiar with the Hard Rock brand. Whether it’s the cafes, hotels, casino resorts, or all three - chances are you’ve been inside some form of Hard Rock premises in your life. If you are a fan of the Hard Rock brand then you will hardly be surprised to hear that we think you’ll love this social casino.

At Hard Rock social casino, the unmistakable brand identity and rock ‘n’ roll theme is everywhere on the social casino site. Rock imagery and nods to music icons are everywhere throughout the website, but it’s the sound effects that really get things rockin’. The sounds of distorted guitars, bass, and drums are everywhere as you hover over and click on icons of the site.

Of course, as well as looking and sounding cool, a good social casino site also has to be fit for its purpose. And we’re pleased to let you know that the social casino website from Hard Rock isn’t just a gimmick. The site is extremely user-friendly and even first-timers will be able to find their way around here. The quality of the gameplay is also excellent, as you will find titles from some of the biggest igaming software studios in the world.

Hard Rock social casino mobile app

There’s more good news on the way here, as Hard Rock does have a social casino app that’s available for both Apple and Android users. The app is every bit as awesome as the desktop version of the website and we couldn’t really find anything that was missing from the mobile experience. The only slight drawback is that the app is not available on Amazon devices. However, Amazon device users can still access the social casino thanks to the mobile-optimized website.

Hard Rock social casino is not a real money gambling site, meaning that you cannot make deposits in order to play here. In fact, there are plenty of ways for you to get VC for free on top of the welcome offer that we explained for you in some detail earlier. However, if you want to enhance your overall social casino experience at Hard Rock, you can purchase VC packages. Doing so will give you access to more games and keep you playing better and for longer. You will also have a better chance of earning more Hearts Points.

You can purchase VC packages quickly and easily by using your credit or debit card. Hard Rock accepts all major debit and credit cards, including Visa, Mastercard, and Discovery. However, there is one notable big-name omission in the form of AmEx, which isn’t accepted here. Hard Rock must have a large and high-quality payment processor, as our purchases went through instantly, even at peak times. Things are largely positive here, however, we would like to see some more alternative payment methods added, such as e-wallets like PayPal and perhaps some form of prepaid card.

Can you withdraw funds at Hard Rock social casino?

Just as you can’t make deposits at social casinos like Hard Rock, you also cannot make withdrawals. When you make a purchase you will have funds in VC that have no cash value and cannot be withdrawn. For certain users who have a membership at one of the 12 land-based Hard Rock Casino resorts in the US, you might be able to get the chance to redeem cash prizes using your Hearts Points. If you are eligible for these, they will be paid to you in much the same way as a sweepstake or lottery prize would.

You can contact the Hard Rock customer service team with social casino-related issues 24 hours a day. However, the only dedicated customer support channel is the email service, and it can take up to 24 hours for you to receive a response. As is the case at most social casinos, including the Global Poker app and platform, players are directed toward the help center for most basic issues.

Social casinos are generally less problematic for players due to the fact that no real money gambling is involved. As a result, this is pretty much the industry standard when it comes to customer service. You generally won’t find a live chat widget or a phone line, which are two-must have features of a real money online casino in our reviews.

The closest thing that you do have to a live chat service is social media. You can find Hard Rock accounts that are dedicated to the social casino product on multiple sites, including Facebook and Twitter. Additionally, they also have a YouTube channel with some cool videos and handy guides for using and playing at the social casino.

As you can imagine from a social casino platform that’s powered by one of the biggest and best-known brands in the world, Hard Rock does things by the book here. Social casinos are not classed as gambling operators, which means that they are not subjected to the same strict state licensing requirements that real money online casinos are.

That’s why players in all 50 US states can access the Hard Rock social casino and the dedicated Hard Rock social casino app in some capacity. In order to abide by the laws, they cannot offer any form of real money gambling through their social casino site. However, players who are members at one of the legal and licensed land-based Hard Rock casinos can redeem cash prizes with their Hearts Points in some cases.

With regards to security, we found the Hard Rock site to be extremely safe. The HTML is encrypted and your account information is secure. Additionally, the privacy policy is decent and there’s nothing suspicious that happens with your data.

Due to the fact that you never have to make a real money deposit, you have the added bonus of being safe from financial online theft or cyber-attacks. If you want to play casino-style games freely and safely, the Hard Rock social casino is certainly a good option.

While playing the casino-style games at the Hard Rock social casino, you can collect Hearts Points. These can ultimately be used to trade in for prizes, including thousands more VC so that you can keep on playing your favorite games for free. Or, if you are a member of one of the 12 land-based Hard Rock casinos in the US, you will be able to get the opportunity to trade in your Hearts Points for cash prizes, as you would at a sweepstakes casino.

For Hard Rock casino members, the social casino is also linked in with the Hard Rock Rewards program. This means that you can get things such as free meals at a Hard Rock cafe or discounted hotel rooms at your nearest Hard Rock Casino resort location. It might not be a real money casino, but there are plenty of other exciting rewards available to you with the social casino from Hard Rock.